Cookies Policy and Other Tracking Technologies

The Cookies Policy and other tracking technologies regulate the processing of data, including personal data, of the users ("User" or "Users"), collected in connection with the use of Ageas websites and applications through cookies, by the following Group entities Ageas:

• Ageas Portugal - Companhia de Seguros, S.A., headquartered at Rua Gonçalo Sampaio, 39, Apartado 4076, Porto, and with NIPC 503454109;
• Ageas Portugal - Life Insurance Company, S.A., headquartered at Avenida do Mediterrâneo, no. 1, Parque das Nações, Lisboa, and with NIPC 502220473;
  as entities responsible for the treatment, collectively referred to as "Ageas".

This Cookies Policy and other tracking technologies should be read in conjunction with the Privacy Policy.

Cookies

Like most websites and applications, so that they can work properly, we install small files called cookies or connection logs on your computer or mobile device.

Ageas uses cookies and other similar tracking technologies to distinguish it from other users when using websites or applications.

These technologies help us provide you with a better experience whenever you browse websites or applications, allowing you to improve your website or application, and provide Customer with targeted, customized content, offers, campaigns, promotions or information.

Cookies - What are?

Cookies are small information files that are stored on your computer or mobile device through the browser.

These files allow the website or application to "remember" your actions and preferences, such as your username, chosen language, character size and other display settings for a certain period of time.

That's why when you go through the pages of a website or application or return to a website or application that you've visited you do not have to re-indicate your preferences in principle.

Cookies - What are worth for?

The cookie identifies your browser program on the server, allowing the storage of information on your device. This technology serves a variety of purposes, such as helping to determine the usefulness, interest, and number of uses of our websites or applications, allowing the user to navigate faster and more efficiently, eliminating the need to repeatedly enter the same information.

Most browser programs are set to accept cookies, although it is possible to configure the browser to refuse all cookies (see below), or to indicate when a cookie is being sent. When you browse the website or application and the cookie is accepted, on a next visit to the website or application our Internet server will recognize your computer or mobile device.

In this way, when browsing the pages of a website or application or returning to a website or application that you have already visited and for which you have given consent to use cookies, you do not normally have to re-indicate your preferences or enter data that you had previously provided.

Cookies - What kind of cookies are?

There are several types of cookies.

Considering the shelf life of cookies, these can be:

• Permanent cookies: are cookies that are stored, even after closing the browser, in your access equipment (PC, mobile and tablet) and are used whenever you re-visit one of our websites or applications. They are generally used to direct navigation to the user's interests, allowing us to provide a more personalized service.
• Session cookies: These are temporary cookies that remain in your browser's cookie file until you leave the website or application. The information obtained by these cookies serves to analyze patterns of web traffic, allowing us to identify problems and provide a better browsing experience.

Considering, in turn, the domain to which they belong, the cookies can be:

• Own cookies: cookies are sent to the terminal equipment of the user from an equipment or domain managed by Ageas and from which the service requested by the user is provided.
  
  
• Third part cookies: Cookies sent to the user's terminal equipment from an equipment or domain not managed by Ageas, but by another entity that treats the data collected through cookies.

Cookies – How and for what purposes do we use?

The following cookies are necessary to provide the service that the user requests or to measure the audience of the web by Ageas:

Ageas also uses other cookies, by means of your consent when you access the website or application.
Such cookies are:

Cookies - How to use?

By changing the settings of your computer or mobile device, the user of websites or applications can enable or disable the acceptance of cookies.

All browsers allow the user to accept, reject or delete cookies, in particular by selecting the appropriate settings in their browser.

The user can thus configure his browser to inform whenever a cookie is received or even to disable its acceptance, however Ageas warns that this may partially affect the use of some of our services, not having a navigation, on our website, improved and personalized.

If your browser's privacy setting is set to "High," you will not be able to access some of our services and may be prevented from using the full functionality of our websites or applications.

To resolve this issue, add our Internet addresses to the list of websites allowed in your browser's privacy settings.

If you are accessing our websites through an enterprise computer and are unable to access it, the problem may be in your computer's corporate security settings. We recommend that you contact your system administrator.

Cookies - How to disable?

All internet browsers allow the user to manage the cookies of the pages they visit. If you choose to opt out of cookies, it is possible that some features will no longer work correctly in your browser, and may affect the browsing of the pages you visit.

• In Google Chrome
  By default, all cookies are allowed, but you can adjust this setting. Click the Chrome menu in the browser toolbar. Please follow these steps:
  1 - Definitions;
  2 - Show advanced settings;
  3 - Under "Privacy", click Content Settings;
  4 - Select "Block definition of data by sites".
  
  To change your cookie settings, follow these steps:
  1 - Delete cookies;
  2 - Block cookies by default;
  3 - Allow cookies by default;
  4 - Keep cookies and website data by default until you leave the browser;
  5 - Create exceptions for cookies from specific websites or domains.
  Learn more here.
  
  
• In Internet Explorer
  To disable all cookies:
  1- Select the "Tools" menu and the "Internet Options" option;
  2 - "Privacy" tab;
  3- Move the bar to the top, where the message "Block all cookies" will appear.
  Learn more here.
  
  
• In Mozilla Firefox
  To disable all cookies:
  1- Select the "Tools" menu;
  Select "Options";
  3 - "Privacy", found on the top panel;
  4- In the section "cookies" deactivate the option "Accept cookies of the sites". Click "OK" to save your changes and close.
  Learn more here.
  
  
• In Safari
  To disable all cookies:
  1- Select "Edit";
  2- Click on "Preferences";
  3- In the top panel, select the "Privacy" icon;
  4- In the "Accept cookies" section, select "Never".
  Learn more here.
  
  

User rights

To learn how to exercise your rights in the protection of personal data, as well as to obtain more information about the terms of data processing by Ageas, you should consult our Privacy Policy.
If you need any clarification, you can also contact the Data Protection Officer, to the email dpo@ageas.pt.

Last updated: 06-01-2018